Legal
Privacy Policy
This policy explains what information Branch Implex collects through this website, how it is used, and the rights available to you.
Who we are
Branch Implex provides performance systems for independent estate agencies. For any question about this policy or the information we hold, contact us at joe@branchimplex.com.
Information we collect
The only information collected through this website is the information you choose to submit through the Request an Audit form:
- Name
- Agency
- Email address
- Phone number (optional)
- Number of branches
- Message
If you contact us directly by email, we will also hold the contents of that correspondence.
How we use it
We use the information you submit to respond to your enquiry, arrange an initial conversation, and — where you go on to work with us — to provide and administer Branch Implex services. We do not use it for automated decision-making, and we do not sell it.
Lawful basis
We process enquiry information on the basis of our legitimate interest in responding to business enquiries made to us, and, where relevant, in order to take steps at your request before entering into an agreement.
How it is handled and shared
Form submissions are delivered to us by email and are handled by the website and email infrastructure that operates this site. We do not share your information with any other third party unless we are required to do so by law.
Retention
We keep enquiry information only for as long as it is needed to respond to you and to maintain a record of our business correspondence. Where an enquiry does not proceed, we delete it once it no longer serves that purpose.
Security
Information submitted through this website is transmitted over an encrypted connection and access is restricted to those within Branch Implex who need it to respond to your enquiry. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.
Cookies and analytics
This website does not use advertising cookies, analytics cookies or third-party tracking technologies.
Your rights
You have the right to request access to the information we hold about you, to have it corrected or erased, to restrict or object to our use of it, and to request a copy of it in a portable format. To exercise any of these rights, email joe@branchimplex.com. You also have the right to complain to the UK Information Commissioner's Office.
Changes to this policy
We may update this policy from time to time. The version published on this page is the version currently in effect.